Help & support

Sign in and tap “+” (Post listing) in the bottom bar. A 5-step wizard asks for the location, price, photos, video and description — paste a ready description into “✨ Auto-fill from text” to fill it in. Up to 5 active listings are free.

Rent: tenants can pay rent in the app with QPay — scan the QR with any bank app, or open your bank app straight from your phone. The payment is checked automatically and paid out to the landlord’s account. If you pay by bank transfer, the app gives you a reference code — put it in the transfer description; the landlord confirms transfers and cash payments.

Sales: the deposit and the balance go to the seller’s account shown in the app (payments up to 10,000,000₮ can also be made with QPay). The seller or the realtor confirms transfers and cash payments.

Tap “Report” on a listing, chat, profile, review or AI reply and choose a reason. To stop someone contacting you, use “Block” in the “⋯” menu of the chat or profile. We review reports within 24 hours.

• Book viewings in the app and decide only after you have seen the home yourself (or on a video call).
• Check the owner’s ID card and the property certificate, and make sure the names match the agreement.
• Don’t pay a deposit before the agreement is signed, and pay only into the account named in the agreement.
• A price that is too good, pressure to hurry or a push to move to another app can be signs of fraud — report such listings and people with “Report”.

Choose «Монгол» / «English» on «Миний» (Me) in the bottom bar (realtors and brokers: your photo at the top of the Home screen) or under «Хэл» (Language) in ⚙️ «Тохиргоо» (Settings). The app always opens in Mongolian.

Searching, viewing listings, chatting, booking viewings, posting up to 5 listings and preparing PDF contract drafts are free. PRO plans, boosts, urgent sales, lead credits and opening-screen ads are paid.

1. Open the Bairly app and sign in
2. Tap «Миний» (Me) in the bottom bar (realtors and brokers: tap your photo at the top of the Home screen)
3. Tap ⚙️ «Тохиргоо» (Settings)
4. Under «Нууцлал ба бүртгэл» (Privacy & account), tap «Бүртгэлээ устгах» (Delete account)
5. Tick «Дээрх нөхцөлийг ойлгосон» (I understand what will happen), type DELETE (or УСТГАХ) and tap «Бүртгэлээ бүрмөсөн устгах» (Permanently delete my account)

Deleting on the web or by email is explained on the delete account page.